How to Use SalesScraper Pro

Not everyone shares their phone number on LinkedIn. If a contact has not added a phone number to their profile or has set it to private, it will not appear. This is their choice and cannot be overridden.

Select the Phone column in Excel, right-click, choose Format Cells, and select Text. The number will display correctly. From v1.8.5 onwards, phone numbers are formatted to prevent this automatically.

No. LinkedIn only shows phone and email to 1st-level connections. You need to connect with someone first before their contact details become visible.

No. From v1.8.4 onwards, you can click Scan while the Contact Info overlay is still open. The extension reads both the overlay data and the profile data in one step.

Yes, Auto-Paginator works on Sales Navigator search results as well as standard LinkedIn People search.

SalesScraper Pro automatically deduplicates by name. If you scan the same page twice, the same contact will not appear twice in your list. Click Clear Data before starting a fresh extraction if you want a clean list.

Yes — this is a one-time setup in Chrome, not something SalesScraper Pro needs to handle itself. If you have Google Drive for Desktop installed, it already creates a folder on your computer that syncs automatically to Drive. In Chrome, go to Settings → Downloads and either set your default download location to a folder inside that Drive-synced folder, or turn on "Ask where to save each file before downloading" so you can pick it each time. Once that's set, every CSV from Extract Contact Info or Auto-Paginator lands in that folder and syncs to Google Drive on its own — no extra step in the extension.

LinkedIn regularly updates its page structure. When this happens, some features may temporarily stop working. We release a fix within 48 hours of identifying the issue, subject to Chrome Web Store review timelines. Keep your extension updated to always have the latest fixes.

This is intentional. Each run lasts up to 30 minutes, then waits for you to explicitly click Continue if you want to keep going. We built it this way so a batch extraction never keeps running unattended in the background — you stay in control of how much automation runs against your account, and when.

Yes, and we want to be upfront about it. Both features automate interaction with LinkedIn, and any automated use of LinkedIn — regardless of how carefully it's paced — carries some inherent risk that LinkedIn may restrict, flag, or suspend your account. We've built in delays, scroll and click behaviour designed to resemble normal usage, and session breaks specifically to reduce this risk, but we cannot eliminate it or guarantee against it, because it ultimately depends on LinkedIn's own detection systems. Please read our Terms of Service before using these features — this risk is not covered by our refund policy.

Stop using Auto-Paginator and Extract Contact Info immediately and don't try to work around the message. This usually appears as a temporary restriction on searches, invitations, or profile views rather than a permanent ban, and typically clears on its own once LinkedIn's review process runs its course. Continuing to use automation features after a warning increases the risk of a longer or more severe restriction. Following the usage limits in our Recommended Usage Guidelines reduces how often this happens, but cannot eliminate the risk — see Terms of Service, Section 3a.

As long as you need. Your progress is saved permanently in the browser, not held in memory, so it survives closing the popup, closing the browser, or restarting your computer. Clicking Continue just picks up from where you stopped, however long ago that was — there's no time limit. The only way to lose progress is clicking "Clear Data." One thing to check when you come back: if the break was long enough that LinkedIn logged you out of that browser, you'll need to log back in before Continue can resume.

No, these are two different counts and they're not supposed to always match. The X/Y counter shown during a run tracks how many connections' profiles were checked. "Contacts Found" tracks how many were actually saved to your list. They can differ because Extract Contact Info double-checks every profile before saving it: if LinkedIn's own profile page doesn't confirm someone as a genuine 1st-degree connection, that profile is skipped and not saved — even though it still counted toward the X/Y total, since it was still checked. This is a safety feature, not an error: it exists to make sure a 2nd or 3rd-degree connection never accidentally ends up in your CSV. The summary shown after each run tells you exactly how many were skipped this way and why.

Yes. Instead of running Extract Contact Info from your full Connections page, run it from a filtered LinkedIn People Search to target just the group you want — for example, connections who are Database Administrators, or based in a specific city or industry. Use LinkedIn's own search filters (the filter bar above your search results: Locations, Current companies, Industry, School, and the keyword search box) to narrow down the group, and make sure the connections filter is set to "1st" only, not "2nd," "3rd+," or "All." That's a requirement, not just a suggestion — Extract Contact Info only works when a search is scoped to 1st-degree connections, because that's the only group LinkedIn shares phone and email with. You can combine as many filters as you like — location, company, keyword, and connection degree together — the more specific your search, the smaller and more targeted your result set will be. Build your search using LinkedIn's own filter menus rather than editing the web address by hand; the filters generate the correct address for you, and a hand-edited one risks accidentally including connections beyond the 1st degree, which the extension would then reject. If you want to double-check, the web address after applying filters should contain network=%5B%22F%22%5D — that confirms it's correctly scoped to 1st-degree only.